Frequently Asked Questions
Everything you need to know about shopping with Aaliya Collections
What is your standard shipping timeframe?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your own to ensure the perfect fit for our curated fashion pieces.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
Are the colors of the products accurate?
We strive to display our products as accurately as possible. However, please note that actual colors may vary slightly due to different monitor settings and professional studio lighting.
What payment methods do you accept?
Aaliya Collections accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
How should I care for my Aaliya Collections garments?
To maintain the quality of our fabrics, we recommend following the specific care instructions on the inner label of each garment. Most of our delicate pieces benefit from hand-washing or dry cleaning.